At Curiouser.in, we strive to provide you with a seamless shopping experience. We take great pride in delivering quality products that meet the highest standards and are carefully inspected then packed, and only shipped when it passes review.
As a policy, we do not offer returns or exchanges on products delivered as per order. However, we will work towards resolving any issue to the utmost satisfaction possible. If there is a genuine defect or an incorrect order has been shipped, when possible we will replace the product and if not, issue a credit note.
We have made every effort to display the colours of our products as accurately as possible. However, as computer monitors, tablets and mobile devices vary, we cannot guarantee that your monitor’s display of a colour will be completely accurate. A return or exchange on basis of color won’t be accepted. Since these products are handmade, minor differences in color or placement of print is not considered a defect.
In case of genuine defect or an incorrect order having been shipped, please report the issue within 48 hours of receiving the order by emailing us at email@example.com. Do include the order number, date of delivery, delivery address, contact number and images of the issue encountered with the product as well. We will look in to the issue and offer a resolution as per our discretion. We require you to ship back the product as received within 10 days, unused, undamaged and in its original state as shipped.
Please make sure to provide accurate and full address when placing an order.
We will do our best to make your experience with us easy and joyful.